Burnout and Job Satisfaction among Doctors in Tertiary Care Hospitals of Gilgit-Baltistan

Abstract

Background: Physical and emotional burnout among healthcare workers is evolving as an important public health problem because of its extensive linkage with patient sati sfaction, treatment outcomes as well as job satisfaction among health professionals. Objectives: This study was conducted to assess burnout and job satisfaction among doctors working at tertiary care hospitals of Gilgit-Baltistan, Pakistan and to find the factors that are associated with burnout and job satisfaction among doctors. Methodology: A cross-sectional study was carried at tertiary care hospitals of Gilgit Baltistan, Pakistan. A total of 201 respondents were selected through non-probability consecutive sampling. Maslach Burnout Inventory (MBI) was used to measure burnout while job satisfaction was measured using Minnesota satisfaction questionnaire (MSQ). Data was entered and analyzed using SPSS version 26.0. Pearson Chi Square test of Independence was applied to examine the association of burnout and job satisfaction among doctors with socio-demographic factors. Results: Among the 201 respondents, most of them were male (n=134, 66.7%) and the age of respondent mostly varied between 30-39 (n=82, 40.8%). Majority of the respondents reported moderate levels of burnout (n= 108, 53.7%) and moderate level of job satisfaction (n= 11 7, 58.2%). Gender, age of the respondents, working status of spouse, and qualification, designation and years of service of the respondents were significantly associated with burnout among doctors while age, designation and duration of service were significantly associated with job satisfaction among them. Conclusion: It is concluded that majority of the doctors working in Gilgit Baltistan reported moderate levels of burnout and job satisfaction. Male gender and younger age group is more prone to develop high levels of burn out while elder age groups reported v high levels of job satisfaction. Keywords: Burnout, Doctors, Gilgit-Baltistan, Job satisfaction, Pakistan, Tertiary care hospitals.